Refund Policy

We want you to be happy with your purchase. If you're not satisfied, you can request a refund within 30 days of receiving your order.

Eligibility

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

How to Request a Refund

Contact us at support@shedbye.com with your order number and reason for the return. We will provide instructions on how to return your item.

Refund Processing

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. If approved, your refund will be processed and a credit will automatically be applied to your original method of payment within 5-10 business days.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same product, send us an email at support@shedbye.com.

Shipping Costs

Original shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund if the return is not due to our error.

Exceptions

Several types of goods are exempt from being returned. We do not accept returns on items that have been used, damaged by the customer, or returned without original packaging.

Contact

For questions about returns and refunds, contact us at support@shedbye.com.